This Privacy Policy describes how Medleys Junk Removal & Hauling LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website and use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

Request a quote or service estimate
Schedule an appointment
Contact us through our website
Sign up for our email or text communications

This information may include:

Name
Email address
Phone number
Service address
Details about your junk removal needs

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use your personal information to:

Provide quotes and schedule appointments for junk removal services
Communicate with you about your service requests
Send appointment confirmations and reminders
Improve our website and services
Respond to your questions and customer service requests

Text Messaging (SMS)

By providing your phone number, you agree to receive text messages from Medleys Junk Removal & Hauling LLC. We may send you text messages related to:

Appointment confirmations and reminders
Job status updates and scheduling changes
Invoices and payment confirmations
Responses to your customer service inquiries

Message frequency varies based on your interactions with us. Message and data rates may apply.

To stop receiving text messages, reply STOP to any text message we send you. Reply HELP for assistance. You can also contact us directly using the information in the Contact Us section below.

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and conducting our business (such as our website host, email delivery and spam protection providers)
Law enforcement or regulatory authorities when required by law

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Medleys Junk Removal & Hauling LLC State Road, NC 28676
336-756-2117 [email protected]

Cookies, Analytics and Ads

We use Google Analytics to understand how people find and use our website, such as which pages they visit and whether they tap to call or ask for a quote. Google Analytics uses cookies and collects information like your device, browser, general location and the pages you view. It does not tell us your name. We also use Google Ads to reach new customers, and Google may set cookies to measure whether an ad led to a call or a quote request. Google explains how it uses information from sites that use its services, and you can turn off Google Analytics with the Google Analytics opt-out browser add-on. Our quote form uses Cloudflare Turnstile to block spam.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Privacy Policy